Privacy policy

Last updated: 2025-03-22

Welcome to our online store – www.aromelus.eu

We value your trust and are committed to protecting your personal data. This Privacy Policy outlines what data we collect, how we use it, and how we keep it safe.

1. What Data Do We Collect?

  • Personal Information: Your name, surname, address, email, and phone number provided when placing an order.

  • Payment Information: Processed securely via third-party payment platforms and not stored in our system.

  • Technical Data: IP address, browsing history, cookies, device type when using our website.

2. How Do We Use Your Data?

We collect data in order to:

  • Process orders and deliver services.

  • Inform you about your order status and provide customer support.

  • Send newsletters and promotional offers (only with your consent).

  • Improve website functionality and user experience.

3. Orders and Payments

All orders placed through our website are considered offers to purchase under these terms.

By placing an order, you confirm that all provided information is accurate and correct.

We accept payments via credit/debit cards and online banking. Payments are accepted in euros only, using Shopify Payments and MakeCommerce systems.

Payments are processed via the MakeCommerce.lt platform, operated by Maksekeskus AS (Niine 11, Tallinn 10414, Estonia, reg. no.: 12268475). Personal data required for payment processing and confirmation is transferred to Maksekeskus AS.

4. Data Retention

Data is stored in accordance with the requirements of the EU General Data Protection Regulation (GDPR).

Personal data is kept for as long as necessary to fulfill orders and comply with legal obligations.

5. Your Rights

You have the right to:

  • Access, modify, or delete your personal data.

  • Request to stop data processing for direct marketing purposes.

  • Submit a complaint to a supervisory authority if you believe your data is being misused.

6. Data Sharing

Your data may be shared only with:

  • Third-party service providers (e.g., shipping or payment platforms) for order fulfillment.

  • Public authorities when required by law.

7. Cookies

We use cookies to ensure a better browsing experience. You can change your cookie settings in your browser at any time.

8. Contact Information

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
hello@aromelus.eu