Refund policy

Last updated: 2025-03-22

Welcome to our online store – www.aromelus.eu

We value our customers and strive to provide the best shopping experience. Therefore, we do accept returns, but please note the following conditions, which are in line with EU regulations:

Return Policy:

Timeframe: Returns must be made within 30 days from the date of purchase.

Item condition: Returned items must be:

• Unused and undamaged

• With all original tags and packaging

Return process:

Customers may return items directly to us. Return shipping costs are covered by the customer unless the item is defective or does not match the description.

If the items meet the above conditions, we will approve the return, and the refund will be issued to your bank account within 14 days of the return confirmation.

If you have any questions about the return process, feel free to contact us at: hello@aromelus.eu